Privacy Policy

Pinellas Roadside Rescue ("we," "us," or "our") operates www.pinellasroadsiderescue.com. This page explains what information we collect when you use our website or contact us for service, how we use it, and the choices you have.

Information We Collect

We collect information in a few ways:

• Information you give us directly — when you call, text, or otherwise contact us for service, we collect what you provide: your name, phone number, vehicle information, and location, so we can dispatch a technician to you.
• Website usage data — like most websites, we use Google Analytics (via Google's gtag.js) to understand how visitors use our site — pages viewed, general location (city/region level), device type, and how you found us. This data is aggregated and isn't used to identify you personally.
• Advertising data — we run Google Ads campaigns, which use conversion tracking to measure ad performance. This does not give us access to your personal Google account information.

How We Use Your Information

• To dispatch a technician and provide the roadside service you requested
• To contact you about your service call (arrival updates, follow-up)
• To improve our website and understand which pages and services are most useful to visitors
• To measure the effectiveness of our advertising

What We Don't Do

We don't sell your personal information to third parties. We don't share your contact information with anyone outside of what's needed to complete your service call (for example, payment processing, if applicable).

Cookies and Tracking

Our website uses cookies through Google Analytics and Google Ads to understand site traffic and ad performance. You can disable cookies through your browser settings at any time — this won't affect your ability to call or text us for service, but some site features (like analytics-driven improvements) won't function as intended.

Data Retention

We keep service call records (name, phone, service history) for as long as reasonably necessary for business, accounting, and customer service purposes. Website analytics data is retained according to Google Analytics' standard retention settings.

Your Choices

You can ask us to delete your contact information from our records at any time by calling or texting 727-637-9402. You can also opt out of Google Analytics tracking using Google's browser opt-out tool.

Children's Privacy

Our services and website are not directed at children under 13, and we don't knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.

Contact Us

Questions about this privacy policy? Call or text 727-637-9402.